This Privacy Policy describes how SHOPYDOOR LLC (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://shopydoor.store (the “Site”).

1. WHO WE ARE & CONTACT INFORMATION

SHOPYDOOR LLC is an online retailer specializing in Home & Garden > Bathroom Accessories > Shower Caddies.

  • Website: https://shopydoor.store
  • Address: 4600 Cutler Ave NE, Albuquerque, NM 87110, US
  • Email: support@shopydoor.store
  • Phone: +1 505-980-4760
  • Customer Service Hours: Monday-Friday 9AM-5PM EST

2. INFORMATION WE COLLECT

We collect various types of information from and about you when you interact with our Site, including:

  • Personal Information: This is information that identifies you as an individual. We collect it when you:
    • Make a purchase or attempt to make a purchase (e.g., your name, billing address, shipping address, email address, phone number, and payment information).
    • Create an account.
    • Contact our customer service team.
    • Sign up for newsletters or marketing communications.
  • Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
  • Cookies: We use “cookies”—small data files placed on your device or computer—to help the Site remember your actions and preferences over a period of time, such as your login and shopping cart items. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Tracking Technologies: We may also use web beacons, tags, and pixels to record information about how you browse the Site.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Fulfill Orders: Process your orders, process payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Communicate with You: Respond to your inquiries, provide customer support, and send you service-related communications.
  • Improve Our Site: Analyze how our customers browse and interact with the Site to improve its functionality, content, and user experience.
  • Marketing & Promotions: Send you marketing and promotional communications about our products and services (if you have opted-in to receive them). You can opt-out at any time.
  • Security & Fraud Prevention: Screen orders for potential risk or fraud.
  • Legal Compliance: Comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Examples include:
    • WooCommerce: Our online store is powered by WooCommerce. When you make a purchase, your data is processed through the WooCommerce platform. Data processed through WooCommerce is subject to our privacy practices and may also be subject to the privacy policy of Automattic (the company behind WordPress and WooCommerce).
    • Payment Processors: We use third-party payment processors to handle secure payment transactions. For accepted payment methods such as Credit/Debit Cards (Visa, Mastercard, Amex), we do not store your full credit card details on our servers. Payment information is encrypted and processed directly by these providers, who are obligated to protect your information.
    • Shipping Carriers: We share your shipping address and contact information with shipping companies to deliver your orders.
  • Legal & Safety: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of SHOPYDOOR LLC; (c) act in urgent circumstances to protect the personal safety of users of the Site or the public; or (d) protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.

We do not sell your Personal Information to third parties.

5. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Deletion: You have the right to request that we delete the personal information we hold about you.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
  • “Do Not Track”: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

6. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. This retention is necessary to fulfill the order, process returns, manage customer service, and comply with legal obligations.

7. SECURITY

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

11. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@shopydoor.store or by mail using the details provided below:

SHOPYDOOR LLC 4600 Cutler Ave NE Albuquerque, NM 87110 US Phone: +1 505-980-4760