Welcome to SHOPYDOOR LLC! These Terms and Conditions (“Terms”) govern your use of the website https://shopydoor.store (the “Site”) and any purchases you make from SHOPYDOOR LLC. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site.

1. General SHOPYDOOR LLC, operating from 4600 Cutler Ave NE, Albuquerque, NM 87110, US, provides this website as a service to its customers. Our contact email is support@shopydoor.store and our phone number is +1 505-980-4760. Customer service hours are Monday-Friday 9AM-5PM EST. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

2. Products and Services We offer various bathroom accessories, specifically shower caddies, for sale through our Site. We strive to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. Order Acceptance Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

4. Pricing and Payment All prices are listed in US Dollars. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, Amex). By submitting your order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order (including taxes and shipping fees) to that payment method.

5. Shipping Policy

  • Order Processing Time: Orders are typically processed and prepared for shipment within 1-2 business days from the time of purchase.
  • Shipping Region: We currently ship only within the United States. We do not offer international shipping.
  • Shipping Method & Times: We offer Standard Shipping, which typically delivers within 3-6 business days after processing.
  • Shipping Rates: Standard Shipping is free ($0) on all orders. There is no minimum purchase threshold required to qualify for free shipping.
  • Shipping Carrier: We select the most appropriate shipping carrier for your order based on efficiency and reliability.
  • Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information.

6. Return and Refund Policy

  • Return Window: You may return eligible items within 30 days from the date of delivery.
  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
  • Return Process: To initiate a return, please contact our customer service team at support@shopydoor.store or +1 505-980-4760 during business hours. We will provide you with instructions and a prepaid return shipping label.
  • Return Shipping Cost: SHOPYDOOR LLC will cover the cost of return shipping by providing a prepaid label.
  • Restocking Fee: No restocking fee will be applied to returns.
  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
  • Exchanges: If you need to exchange an item, please contact us. The same return policy applies.

7. Accuracy of Billing and Account Information You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8. Optional Tools We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

9. User Comments, Feedback and Other Submissions If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

10. Personal Information Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy [link to Privacy Policy if available, otherwise assume it’s a separate page on the site].

11. Errors, Inaccuracies and Omissions Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Site or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

12. Prohibited Uses In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Site, other websites, or the Internet. We reserve the right to terminate your use of the Site for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall SHOPYDOOR LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification You agree to indemnify, defend and hold harmless SHOPYDOOR LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

17. Entire Agreement The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

18. Governing Law These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States.

19. Changes to Terms of Service You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms constitutes acceptance of those changes.

20. Contact Information Questions about the Terms should be sent to us at support@shopydoor.store or by calling +1 505-980-4760. You may also reach us by mail at 4600 Cutler Ave NE, Albuquerque, NM 87110, US.